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terms and condition

Terms and Conditions

Last Updated: [December 1, 2025]

Welcome to bigwins.biz, owned and operated by [Your Company Name, if applicable]. These Terms and Conditions "Terms" govern your use of the Website and the purchase of any digital products, services, or physical goods offered herein. By accessing or using our Website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or utilizing the services provided by bigwins.biz, you represent that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree with these Terms, you must cease use of the Website immediately.

2. Services and Products Offered

bigwins.biz offers the following categories of products and services:

A. Digital Product Sales & Game Top-Up Cards

  1. Nature of Product: We sell digital credits, gift cards, codes, and top-ups ("Digital Goods") for various third-party gaming platforms (e.g., sweepstakes, social casinos, other entertainment platforms).

  2. Redemption: The redemption and use of all Digital Goods are subject entirely to the terms and conditions of the respective third-party platform (e.g., Fire Kirin, Panda Master, etc.). We are not responsible for any issues arising during redemption or use on the third-party site.

  3. No Guarantee: We do not guarantee that the use of these Digital Goods will result in any particular outcome, winnings, or prizes on the third-party platforms.

  4. Delivery: Digital Goods are typically delivered instantly via email or on-screen display. You are responsible for ensuring your email address is correct and secure.

B. Web, App, and Studio Development Services

  1. Scope of Work: Services including Web Development, App Development, Studio Production, 3D Animation, and Game Development are provided based on a separate, mutually agreed-upon Service Agreement or Statement of Work (SOW).

  2. Quotations: Prices and timelines are estimates until a formal SOW is finalized and payment terms are agreed upon.

  3. Intellectual Property (IP): Unless otherwise specified in the SOW, the final intellectual property rights for custom-developed work will transfer to the Client upon full and final payment.

C. Affiliate Products & Promotional Items

  1. Affiliate Disclosure: Our Website may contain links to affiliate products or services. When you click on one of these links and make a purchase, we may receive a commission.

  2. Third-Party Liability: We are not responsible for the quality, accuracy, safety, or legality of products or services offered by third-party affiliate websites. Any issues or claims regarding these products must be directed to the third-party seller.

  3. Promotional Goods: Any "free plays," "promotional offers," or similar items are offered at our sole discretion and may be withdrawn or changed without prior notice.

3. Pricing and Payments

  1. Currency: All prices are listed and processed in [Specify Currency, e.g., USD, CAD, EUR].

  2. Payment Methods: We accept [List accepted payment methods, e.g., credit cards, PayPal, specific crypto]. You represent and warrant that you have the legal right to use all payment methods submitted.

  3. Taxes: You are responsible for any applicable sales tax, VAT, or other transaction taxes related to your purchase.

4. Refund and Cancellation Policy A. Digital Goods (Game Top-Ups/Cards)

  1. NO REFUNDS: Due to the instant nature of digital product delivery and the risk of immediate usage, all sales of Digital Goods are final and non-refundable.

  2. Exceptions: Refunds will only be considered if the digital code is proven to be invalid before redemption, and only after verification by our support team and the third-party provider.

  3. Chargebacks: Any attempts to fraudulently obtain a refund or initiate an unauthorized chargeback will result in the immediate and permanent suspension of your account and potential legal action.

B. Development Services

  1. Refund and cancellation terms for Web/App Development services will be outlined specifically within the governing Service Agreement or SOW.

5. User Responsibilities

You agree not to use the Website to:

  • Engage in any unlawful activity.

  • Impersonate any person or entity.

  • Distribute viruses or any other harmful technology.

  • Violate the intellectual property rights of bigwins.biz or any third party.

6. Intellectual Property

The Website, content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by bigwins.biz, its licensors, or other providers of such material and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

In no event shall bigwins.biz, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; or (iii) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of New York/USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of material changes on our Website or via email. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@bigwins.biz Website: bigwins.biz

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